Terms and Conditions
When you place an order at this website, we register certain details. On this page, you can find more information about our privacy policy.
About Sensual Toys
SensualToys.co.uk is an ecommerce website wholly owned by BCD Limited.
BCD Limited is registered in England and Wales - 12198991 | VAT No. 336 1226 27 | Registered Office: 132 Fore Street, Hertfordshire. SG14 1AJ
Personal details and processing of information
In order to provide a good and personal service, Sensual Toys needs certain information from you. We ask you to fill in your personal details when you create your account, because we need this information in order to correctly process your order; this is not possible without your details. When you place an order at our online shop, the following information is registered:
Company and identity information
These are the details we ask you to provide when you make a purchase or creating an account:
- Company name (optional)
- Title
- First Name
- Surname
- Address
- Country
- Post Code
- Phone Number
- Email Address
We use these details to process your order and deliver the package to you as soon as possible. We need your e-mail address in order to send you the order confirmation, so you always have proof of your order. Your e-mail address will also be used to communicate with you about your order. Unless you agree, your e-mail address will not be used for marketing purposes.
Objectives and data processing
Below you will find Sensual Toys objectives for collecting your data. Sensual Toys has the following specific goals for processing your information:
Sensual Toys processes identity information for administrative purposes, such as:
- processing your order
- delivering your order to the delivery address provided by you
- payment for your order
Secure pages
Our online payment options are secure. The pages are secured with SSL, which means your information is encrypted and it is impossible for third parties to read your (credit card) information. You can check the security by going to the payment page, right-clicking and then clicking ‘Properties’. A new window will appear with your connection data. Look at ‘Connection’ and you will see that there is an SSL connection. As we use PayPal to process payment, your credit card details, like the card number and the expiration date, are of course not access or stored with us.
Period of storage
To provide our services in the best way possible, we securely save the information that you provide.
Source of data
The information processed by Sensual Toys is obtained from visitors and customers and is provided by visitors themselves when a visitor applies for an account or makes a purchases using the Quick Checkout option.
Provision of data
Your information will be shared by us with any third-party companies requiring your information to ensure the smooth processing and delivery of your purchase, such as PayPal and UPS, but will not be used for any other reason.
Rights of our Customers
As a customer you have the right to contact us to request what personal information, we hold on you. If required, you can also request the deletion of any information we hold on you.
You will need to make theses requests in writing and we will aim to respond withing four weeks.
If you have any complaints about the way we process your information, please let us know, so we can try to find a solution.
If you have you been in contact with us and are you still not satisfied? You have the right to file a complaint with the data protection authority.
Confidentiality
The persons who act under the supervision of the person responsible, as well as the person responsible himself or herself and those who have access to personal details are obliged to keep these personal details confidential, except when they are obliged by laws and regulations to disclose information.
Security
In order to prevent inspection of your personal details by unauthorised persons, Sensual Toys has taken certain security measures, including measures against unauthorised access, unauthorised use, unauthorised modification, unlawful and unintentional deletion, and unintentional loss.
Finally
If you still have questions about the protection of your privacy during your visit to our website after reading this privacy policy, please write, phone or e-mail us.
Sensual Toys can change this privacy policy when there are new developments in the field of, for example, technology, legislation, processing or provisions. Changes will be announced on this page.